Recipient Support  

Recipient Knowledgebase


If you are a recipient of a secure message and need assistance, please first review our knowledge base.


Client Support   

Support Log In


We also offer phone support during business hours (M-F 7AM – 12 AM EST) by calling 1-866-534-5465. For critical issues, we offer phone support 24×7, 365 days a year.


Attention: Existing customer please use the FiLink Care Desk for your support issues.









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